Support
Paid hosted users get email support. Vulnerabilities and account-takeover reports go private-first. Source-available and self-hosting questions should use public GitHub paths when they do not contain secrets.
Paid hosted users
Email [email protected] for billing, account access, hosted setup, and hosted service issues.
Include the account email, organization name if relevant, approximate time of the issue, and a sanitized description. Do not send agent tokens, private keys, secrets, or full approval payloads.
Security and abuse
Email [email protected] for suspected vulnerabilities, account takeover, sensitive abuse, or security reports.
Do not post public vulnerability details, secrets, tokens, or exploit steps in GitHub issues. Agent Tick does not run a public bug bounty at launch.
Source-available and self-hosted
Use GitHub issues for reproducible bugs, documentation gaps, and hardening requests that do not contain secrets.
Use GitHub discussions for self-hosting questions, integration ideas, and deployment notes that may help other operators.
